Privacy Policy

This policy explains what information we collect when you visit rooznam.pk or place an order, and how we use it.

Information we collect

• Order details: your name, phone number, email address, delivery address and the items you order.
• Account details: your login email and order history, if you create an account.
• Messages: information you send us through the contact form, email or WhatsApp.
• Browsing data: cookies and similar technologies that help the site work and help us understand how it is used.

How we use it

• To process, confirm and deliver your orders, and to contact you about them by email or WhatsApp.
• To handle exchanges, returns, refunds and customer support.
• To send news about new arrivals and offers, if you subscribed. You can unsubscribe at any time.
• To keep the website secure and to improve it.

Who we share it with

We share only what is needed to serve you: courier services that deliver your parcel, payment providers or banks where you choose a payment method that needs them, and service providers that help us run the website and send email. We do not sell your personal information.

Payments

Rooznam Kidswear does not intentionally collect or store customers’ confidential banking credentials. Never share your banking passwords, PINs, or one-time verification codes with anyone.

Cookies and advertising

We use cookies to keep your cart and login working. We may also use analytics tools to measure visits and understand how the site is used. You can control cookies from your browser settings.

How long we keep it

We keep order and account information for as long as needed to serve you and to meet our accounting and legal obligations.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, subject to legal requirements, by contacting us below.

Changes to this policy

We may update this policy when necessary. The latest version is always on this page.

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